First, they’re going to ask you to enter in your ZIP code, account number, or phone number, or ask you to indicate that you’re a. These instructions will also work on iOS devices for users that do not wish to download the Xfinity WiFi app. Xfinity keeps asking me log-in repeatedly I suffer three issues which I am not sure if they are releated each other. Work is on going on a way to try to crack down but since we cannot cut peoples phone service some of who are not in the country we cannot cut their service. Sign in to the Xfinity Voice Call Blocking Settings page using your Xfinity ID and password. For immediate assistance, check out the Xfinity Assistant. Comcast uses third party contractors that will call you and attempt to get you to upgrade. Why does my Xfinity wifi keep connecting to my phone?. ” Once you get through to someone, ask if you’re speaking with Retention. Talking to Xfinity online results in them asking me to reboot my modem and eventually they send a tech out who didnt find any problem with the cabling. Fix Your Xfinity Voice Service with the Xfinity My Account …. xfinity phone call scam from local number Just received a phone call scam where they said they were xfinity comcast and wanted to update our modem and discount our bill. With a wide range of packages and pricing options, it can be difficult to know which one is right for you. To start the phone canceling process, call 1-800-XFINITY ( 1-800-934-6489 ). Comcast should fix this because theres not reason it needs to be doing 3rd party tracking for customers logging in to their own Xfinity account. Downdetector only reports an incident when the number of problem reports is significantly. We have made changes to keep employees safe so response and call times may be longer than usual. xfinity phone call scam from local number Just received a phone call scam where they said they were xfinity comcast and wanted to update our modem and. Don’t worry – you can set data caps from within the Speedify app, so you won’t exceed it and pay extra. Complete a simple online cancellation form. Call (800) 934-6489 / Hours: Monday — Saturday, 7 a. To change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. Solved: Xfinity WiFi Hotspot Not Working. That’s because as more people work from home, they consume the same bandwidth they previously were using for work as well. Bypass The Customer Service Rep #5. 95 per month for 6,000 Mbps, although it’s not widely available. When you call, answer the menu by saying “cancel service. When I answered, a recording said the call was about a free upgrade and put me on hold for over five minutes. Make sure your phones ringer is turned on. Closed Update Router Scam I just got a call from a person claiming to be from Comcast and that my router needs to updated to 5G. Upgrade your router’s firmware to the newest version or. First, they’re going to ask you to enter in your ZIP code, account number, or phone number, or ask you to indicate that you’re a new. My landline phones keep dropping calls in the middle of>My landline phones keep dropping calls in the middle of. It was the beginning of a little nightmare Comcasts customer service used to be the stuff of distraught legend. But before you start talking to them, have a plan and stick to it. only way to be sure is to schedule a service tech. It is common for some problems to be reported throughout the day. I thanked them for the information and asked if they needed anything else. Because we are not law enforcement. When it comes to choosing an internet or cable provider, Xfinity is one popular choice. This can take up to seven minutes. Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable. Type Xfinity Support in the to line and select Xfinity Support from the drop-down list. Xfinity Wifi Keeps Disconnecting: What You Can Do To Fix It Now. Xfinitys tech support number is the same as their customer service number. Highlight Notifications, then press OK. Press the OK/Select button on your remote control. I keep getting calls from 800-266-2278. Dealing With the Comcast Customer Service Rep >5 Secrets to Dealing With the Comcast Customer Service Rep. Call from Comcast? Scam? : r/Comcast. Every time I go to certain areas it automatically connects to xfinity and messes up. Xfinity by Comcast. Request a call back. These are the people you want to talk to. ‎xfinity phone call scam from local number. Check out how to deactivate Call Forwarding in. Xfinity’s tech support number is the same as their customer service number. Call (800) 934-6489 / Hours: Monday — Saturday, 7 a. When the travel bug bites, Xfinity Mobile has you covered. Select the Users tab in the menu bar at the top of the page. I just got a call from a number that my phone IDd as Xfinity, claiming that my xfinity firewall had been deactivated. Does Xfinity Mobile Have Contracts? No. Xfinity offers both contract and no-contract packages, so not every customer will be subject to ETFs. Call your carrier or the numbers associated with the charge and ask for an explanation. You can also call (toll free) 1-700-555-4141 from your home phone to verify your long-distance company. Xfinity cable customers have been taking to Twitter to share complaints about Comcast Xfinity dropping channels. Call your carrier or the numbers associated with the charge and ask for an explanation. xfinity wifi keeps connecting to my phone I have an Galaxy s4 with verizon wireless service and lollipop. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say technical support when prompted. The Xfinity customer service number. Add Global Travel Pass to any line on your account and you’ll pay a flat daily rate for calls, texts and data while you’re abroad in 170+ covered countries. I could deescalate an angry customer to the point where she wants a manager to call her back so she can brag on the service I provided; but if I didnt say exactly what Comcast wants me to say I fail the quality audit. Comcast is a giant in the cable tv industry and like its largest competitors, AT&T and Charter Communications, it has continued to maintain its large subscriber base by changing with the times. Are you folks calling me or is it a scammer? If it is you folks why cant you leave a message? This day in age with all these scammers I would think you would want to leave a message so people know it really is you. At this point it is harassment. Xfinity WiFi will disconnect you from the network after you have left the hotspot (typically after five minutes), or after a prolonged period of inactivity. Xfinity is the trade name of Comcast Cable Communications, LLC, a. Cannot connect to xfinitywifi hotspots. Comcast is my provider and they say there is Ask an Expert Electronics Question Phone Problems Greg A. One call center rep posted that their workplace had a policy of “three nos and a go” – when a customer says no three times to upselling, let them go. They escalated to their networking department hoping that there might be something wrong in the line on my street. The truth is, Xfinity is very vague about cancellation and early termination fees (ETF), and you’ll need to call Xfinity to find out what yours will be. Xfinity outage or service down? Current problems and outages. Xfinity’s customer service phone number is: (800) 934-6489. xfinity wifi keeps connecting to my phone I have an Galaxy s4 with verizon wireless service and lollipop. It keeps going and still no voice mail. Navigate to the Interactive TV bar on the Main Menu. My landline phones keep dropping calls in the middle of. Then in January the monthly bill started creeping up because Xfinity started padding some of the fees. When making the phone call to Comcast Xfinitys customer service at 1-800-XFINITY (or 1-800-934-6489), you’ll be prompted with automated menus. I just got a call from a number that my phone IDd as Xfinity, claiming that my xfinity firewall had been deactivated. At this point it is harassment. Sign in to the Xfinity Voice Call Blocking Settings page using your Xfinity ID and password. Downloading the secure profile is required to connect to the XFINITY SSID, but is optional for the xfinitywifi SSID. We’ll call you within two business days of receipt to confirm your request. I could deescalate an angry customer to the point where she wants a manager to call her back so she can brag on the service I provided; but if I didnt say exactly what Comcast wants me to say I fail the quality audit. xfinity phone call scam from local number. When you call, answer the menu by saying “cancel service. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a. The number listed had a check mark and the number is what XFINITY has online for customer service, [Edited: Personal Information]. Click the Direct Message” icon (upper right corner of this page) Click the New message (pencil and paper) icon. If it is you and you refuse to leave a message I think I should start blocking you. Enter a telephone number and click Add to block the number; to remove a block, click on the trash icon next to an existing number. calls to your Xfinity Home >ANSWERED: How to stop unwanted calls to your Xfinity Home. If your Xfinity Voice modem is detected to be offline, please try powercycling the device to bring it back online by following these steps: Unplug your modem from the power cord. We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker – Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. You can report an issue by going to the Xfinity Status Center. xfinity phone call scam from local number Just received a phone call scam where they said they were xfinity comcast and wanted to update our modem and discount our bill. He and his wife Veronica thought they would simply make a phone call to cancel their Comcast service when they switched providers. Talking to Xfinity online results in them asking me to reboot my modem and eventually they send a tech out who didnt find any problem with the cabling. For iPhones and Android smartphones – enable both WiFi and mobile data. He and his wife Veronica thought they would simply make a phone call to cancel their Comcast service when they switched providers. Caller ID on TV On or Off on a Non. Also check your phone bill to make sure you still have the long-distance company you selected. Comcast kept calling me. Call your carrier or the numbers associated with the charge and ask for an explanation. 13 Steps For Landing Comcast Xfinity Deals For Existing Customers #1. Xfinity’s customer service phone number is: (800) 934-6489. Edge Blocking - We automatically block the following types of. Xfinity internet goes out every single day around the same. Repetition, repetition, repetition. Xfinity’s customer service phone number is: (800) 934-6489 Customer Service Hours: Monday — Saturday, 7 a. Sign in to My Account with your Xfinity ID, password and verification code. I checked my account after he hung up but found no reference to firewall settings in my modem configurations from my account page. You can leave at any time, if you’re not happy, without penalty or early termination fee. Network Access notifications alert you when theres a change in WiFi settings regarding access to your home network, including WiFi name/password change, hidden/unhidden WiFi name, WiFi security set to open, a network IP address change or when theres a factory reset of your Xfinity Wireless Gateway. Find out if any of your neighbors are having the same issue, if not it may be isolated to your residence, if it’s in the peak of the afternoon when the temperature is the highest then the heat can be causing the signals to drop and if already low would push them out side the operational threshold. Work is on going on a way to try to crack down but since we cannot cut peoples phone service some. Also, were you late with your bill? Because thats a pretty good reason for them to call. Tellos1550 • 4 yr. First, they’re going to ask you to enter in your ZIP code, account number, or phone number, or ask you to indicate that you’re a new customer. It was the beginning of a little nightmare Comcasts customer service used to be the stuff of distraught. Add Global Travel Pass to any line on your account and you’ll pay a flat daily rate for calls, texts and data while you’re abroad in 170+ covered countries. Instead, they went through a hellish 18-minute ordeal with an. Mail a cancellation request, including your first and last name, service address, account number and phone number to: Comcast Cable. I could deescalate an angry customer to the point where she wants a manager to call her back so she can brag on the service I provided; but if I didnt say exactly what Comcast wants me to say I fail the quality audit. These are small pieces of the puzzle, but they can cause some huge issues. 90 (both months) January, February, & March Internet (Extreme Pro) $106 TV Box $15 Broadcast TV Fee $19. To start the phone canceling process, call 1-800-XFINITY ( 1-800-934-6489 ). Network Access notifications alert you when theres a change in WiFi settings regarding access to your home network, including WiFi name/password change, hidden/unhidden WiFi name, WiFi security set to open, a network IP address change or when theres a factory reset of your Xfinity Wireless Gateway. Xfinity internet packages range in price from $24. 00 per month—there’s even a package that’s $299. If two or more of your services are offline, youll see a banner alerting you at the top of the screen. ago I was going to try and help him with his internet issues. Well check for other device outages in your area, and you can enter your mobile number if youd like to. Sign in to the Xfinity Voice Call Blocking Settings page using your Xfinity ID and password. Most packages are available with a choice of a one-year contract or no contract. Question • Updated 2 years ago 35. , Engineer 6,917 Satisfied Customers Working with Electronics for 25+ years. Click the checkbox for Block Anonymous Calls to add Anonymous Call Rejection. Call Xfinity tech support for issues such as:. Comcast Corporation, headquartered in Philadelphia, Pa. We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker – Identify and stop unwanted. Navigate to Contact Information and select Edit next to phone number or email field. One call center rep posted that their workplace had a policy of “three nos and a go” – when a customer says no three times to upselling, let them go. Then in January the monthly bill started creeping up because Xfinity started padding some of the fees. Can you Use Xfinity Mobile as a Personal Hotspot?. I tried the Comcast opt out page months ago, but that didnt help. Fix Your Xfinity Voice Service with the Xfinity My Account App. Sign in to My Account with your Xfinity ID, password and verification code. Login loop I have same problem what ppl in this. Click the checkbox for Block Anonymous Calls to add Anonymous Call Rejection. As of April 2015, a Comcast television guide is available online on the official website at Xfnity. My landline phones keep dropping calls in the middle of conversations. How do I get Comcast to STOP CALLING ME : r/Comcast_Xfinity …. is a publicly traded media and technology company with two subsidiaries: Comcast Cable and NBCUniversal. Also check your phone bill to make sure you still have the long-distance company you selected. The company is the largest broadcasting and cable company in the world based on. We have made changes to keep employees safe so. Which Xfinity Mobile devices support call verification display?. They still havent been able to fix the problem. Without Global Travel Pass, you’ll still be able to use your phone in 200+ countries at the pay-as-you-go rate. If it is you and you refuse to leave a message I think I should start blocking you. If your Xfinity WiFi keeps disconnecting, it could be that the device driver or firmware needs to be updated. Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. If you hear half a ring on incoming calls, you may have Call Forwarding turned on. Xfinity internet promotional cost: $24. So allow us to guide you through to a real person. Troubleshoot Internet and Network Issues. Talking to Xfinity online results in them asking me to reboot my modem and eventually they send a tech out who didnt find any problem with the cabling. Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. Channels including WE TV, Investigation Discovery, and WGN have been disappearing from lineups in markets around the country. ” The caller identified himself as Matthew and said that he was with the Comcast Protection. Oh, all we had to do after the fake update to get our discounted $40 dollars off each month was send them $249. What to Do If You Cant Receive Calls with Your Xfinity Voice Service. Closed Update Router Scam I just got a call from a person claiming to be from Comcast and that my router needs to updated to 5G. To do so, log on to your Xfinity account and navigate to the Xfinity Assistant page. Upgrade your router’s firmware to the newest version or the router’s firmware to the latest version. I keep getting phone calls. When the travel bug bites, Xfinity Mobile has you covered. Call Xfinity tech support for issues such as:. The company put a lot of effort into making it better. Do Not Originate – Calls where the owner of the number has. Sign in to My Account with your Xfinity ID, password and verification code. If you’re looking to get the most out of your Xfinity internet bundle, read on! In this article, we’ll cover everything you need to know to get started, from using the Xfinity app to setting up your home network. Once there, you can ask questions and receive trou. and Avoid Comcast Xfinity Streaming Problems>How to Fix and Avoid Comcast Xfinity Streaming Problems. Xfinity’s customer service phone number is: (800) 934-6489 Customer Service Hours: Monday — Saturday, 7 a. The number listed had a check mark and the number is what XFINITY has online for customer service, [Edited: Personal Information]. You can also call (toll free) 1-700-555-4141 from your home phone to verify your long-distance company. How Can I Make the Most of My Comcast Account?. Q: Early this morning, I received a call that our caller ID listed as “Comcast Cable Protection Plan. It was the beginning of a little nightmare Comcasts customer service used to be the stuff of distraught legend. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted. Report Issues with Your Xfinity Services. When the travel bug bites, Xfinity Mobile has you covered. Doris switched from Verizon to Comcast’s Xfinity phone service, assured she’d be able to take her longtime phone number with her. The caller ID says Xfinity. Without Global Travel Pass, you’ll still be able to use your phone in 200+ countries at the pay-as-you-go rate. If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile service and more. (5G is for cell phones which was weird) The caller was not from the US and claimed that he work at a Comcast call center in the Philippines. xfinity phone call scam from local number Just received a phone call scam where they said they were xfinity comcast and wanted to update our modem and discount our bill. Why Does Xfinity Keep Calling MeWhen making the phone call to Comcast Xfinitys customer service at 1-800-XFINITY (or 1-800-934-6489), you’ll be prompted with automated menus. Since you are potentially downgrading or canceling your service, this department has a wealth of Comcast Xfinity promotions for existing customers in the form of contracts. The truth is, Xfinity is very vague about cancellation and early termination fees (ETF), and you’ll need to call Xfinity to find out what yours will be. You will see the Interactive TV Menu screen. Why does my Xfinity wifi keep connecting to my phone?>Why does my Xfinity wifi keep connecting to my phone?. Why does my internet keep disconnecting on XFinity WiFi?. To start the phone canceling process, call 1-800-XFINITY ( 1-800-934-6489 ). However, you may have to pay off the remaining balance on your phone and plans (which seems fair). My landline phones keep dropping calls in the middle of conversations. Their phone may not be on our network only enter it once it reaches youre phone. There was a women who said there was someone on the other line who is pretending to be me. Like most cable companies, Xfinity does three things that cause your monthly bill to go up over time: Price increases after 12 months on most plans (when the “new customer” discount expires). Comcast should fix this because theres not reason it needs to be doing 3rd party tracking for customers logging in to their own Xfinity account. Xfinity by Comcast outages reported in the last 24 hours. Programming fees, taxes, and other government fees get passed directly to the customer (and rising every year, especially the sports networks). We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker – Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. Open the Xfinity My Account app (available for Apple and Android ). Xfinity Mobile Review: From a Customer (Updated for 2023). Call Xfinity customer support for: Tech support Billing and payments Add/remove services, such as TV packages Check the status of your appointment. Here are 3 steps to fix Xfinity WiFi hotspot issues: Get Speedify on your desktop or mobile device. Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. Plug your device back in to power it on and reconnect the coax cables. User reports indicate no current problems at Xfinity by Comcast. Comcast kept calling me. She then connected us and she said we have the real. If it is you and you refuse to leave a message I think I should start blocking you. I just got a call from a number that my phone IDd as Xfinity, claiming that my xfinity firewall had been deactivated. Consumers must enter their zip codes to get channel lineups tailored to their specific coverage areas. Like most cable companies, Xfinity does three things that cause your monthly bill to go up over time: Price increases after 12 months on most plans (when the “new customer” discount expires). Comcast uses third party contractors that will call you and attempt to get you to upgrade. Comcast kept calling me. Comcast uses third party contractors that will call you and attempt to get you to upgrade. Your home internet will be offline during this process. Why Does Xfinity WiFi Keep Dropping? – IT Blog Pros>Why Does Xfinity WiFi Keep Dropping? – IT Blog Pros. A better solution is to select Safari > Settings for this Website and uncheck Enable Content Blockers. Leave all your Internet connections active. Xfinity internet packages range in price from $24. Click Sign In if necessary. How to Negotiate a Lower Xfinity Bill (as Existing Customer). If your Xfinity Voice modem is detected to be offline, please try powercycling the device to bring it back online by following these steps: Unplug your modem from the power cord and coax cable. Navigate to Contact Information and select Edit next to phone number or email field. Call Xfinity tech support for issues such as:. How Do You Make Xfinity Your Homepage?. Common Phone Scams and How to Protect Yourself. Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. Xfinity’s tech support number is the same as their customer service number. You can report an issue by going to the Xfinity Status Center. 13 Steps For Landing Comcast Xfinity Deals For Existing Customers #1. Make sure your phones ringer is turned on. Sounds like the salesperson was trying to get one by on you -- its unlikely they were offering you anything free of charge. I just got a phone call from a XFINITY caller ID. If there is a battery present, please remove it. If two or more of your services are offline, youll see a banner alerting you at the. The Xfinity customer service number can assist you with all your inquiries. They are required to get your approval before making changes to your account. Type Xfinity Support in the to line and select Xfinity Support from the drop-down list. If your Xfinity Voice modem is detected to be offline, please try powercycling the device to bring it back online by following these steps: Unplug your modem from the power cord and coax cable. With over 1,000 stores across the United States, finding a Xfinity store near you is easy. Type your message in the text area near the bottom of the window. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line. If you hear half a ring on incoming calls, you may have Call Forwarding turned on. We have many ways to help you control unwanted calls (and theyre available to Xfinity Voice customers at no additional charge): Spam Blocker - Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. Call (800) 934-6489 / Hours: Monday — Saturday, 7 a. You can also call (toll free) 1-700-555-4141 from your home phone to verify your long. When talking about user reviews, there have been a lot of negative one for Xfinity (and for all providers for that matter) since the coronavirus pandemic. Scroll down and select the Internet tile. Xfinity is creeping my bill up each month by padding the >Xfinity is creeping my bill up each month by padding the. is online now Continue Share this conversation Related Phone Systems Questions. Check out how to deactivate Call Forwarding in Xfinity Voice Features: Call Forwarding. If they’re not Retention, let them know you’d like to be transferred. Xfinity internet promotional cost: $24. Select a user to update and select Edit next to that user. Use the left and right arrow keys on your remote to turn Caller ID On or Off. Find out if any of your neighbors are having the same issue, if not it may be isolated to your residence, if it’s in the peak of the afternoon when the temperature is the highest then the heat can be causing the signals to drop and if already low would push them out side the operational threshold. Your device will be registered for automatic sign-in after successfully signing in to a hotspot. Call Xfinity customer support for: Tech support; Billing and payments; Add/remove services, such as TV packages; Check the status of your appointment. The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. Click the Check for Issues button. Alternately, call 1-800-comcast and figure out why you are getting repeated calls at your number. When talking about user reviews, there have been a lot of negative one for Xfinity (and for all providers for that matter) since the coronavirus pandemic. Xfinity WiFi will disconnect you from the network after you have left the hotspot (typically after five minutes), or after a prolonged period of inactivity. Why Does Comcast Xfinity WiFi Keep dropping? There are many reasons that this happens. Oh, all we had to do after the fake update to get our discounted $40 dollars off each month was send them $249. Talk To The Retention Department #6. Customer Service Hours: Monday — Saturday, 7 a. Xfinity cable customers have been taking to Twitter to share complaints about Comcast Xfinity dropping channels. Yes, Xfinity Mobile supports call verification with compatible phones using STIR/SHAKEN. Mac OS X users will need to configure their device using the web-based provisioning flow. Why Does Comcast Xfinity WiFi Keep dropping? There are many reasons that this happens. Select your modem, and select Troubleshoot Modem. Why do you keep calling? : r/Comcast_Xfinity. Because we are not law enforcement. November & December: Internet (Extreme Pro) $103 TV Box $10 Broadcast TV Fee $14. Plug a working corded phone into different jacks to make sure a malfunctioning phone or jack isnt causing the issue. This includes hardware issues, a bad configuration, WiFi interference, too many devices connected to your network, old and out dated internet infrastructure, and more. Highlight the Caller ID option. If your Xfinity WiFi keeps disconnecting, it could be that the device driver or firmware needs to be updated. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It was the beginning of a little nightmare. However, if an Xfinity Mobile customer’s phone gets a call from a carrier that does not support STIR/SHAKEN, then Xfinity Mobile will not be able to verify the authenticity of the caller. Comcast being Comcast, this wasn’t so and now all sorts of. Its likely a wardialer that calls you and why you just get silence, theyre checking to see if the number is used and to force you to have to call them (as then they. Visit your local Xfinity Retail Store. Call (800) 934-6489 / Hours: Monday — Saturday, 7 a. Repetition, repetition, repetition. Call your carrier or the numbers associated with the charge and ask for an explanation. Like most cable companies, Xfinity does three things that cause your monthly bill to go up over time: Price increases after 12 months on most plans (when the “new customer” discount expires). Also check your phone bill to make sure you still have the long-distance company you selected. There are no contracts with Xfinity Mobile. From there, replace the browser’s default homepage with Xfinity’s website. Understand The Power Of Bundling #2. I just got a phone call from a XFINITY caller ID. Its likely a wardialer that calls you and why you just get silence, theyre checking to see if the number is used and to force you to have to call them (as then they can likely claim they arent. When making the phone call to Comcast Xfinitys customer service at 1-800-XFINITY (or 1-800-934-6489), you’ll be prompted with automated menus. Otherwise stop calling me! This thread is archived. What is a verified phone call?. Xfinity Voice Features that Control Nuisance and Spam Calls. There was a women who said there was someone on the other line who is pretending to be me. Comcast should fix this because theres not reason it needs to be doing 3rd party tracking for customers logging in to their own Xfinity account.